Pathology Billing
A Specialist in Revenue Cycle Management for Pathology
A Specialist in Revenue Cycle Management for Pathology
MSN’s specialized expertise in pathology billing brings clients everything they need to entrust their revenue cycle to MSN. We go beyond billing to effectively manage our clients’ revenue cycles.
Revenue Cycle Management
“…all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue.” - (Source: Healthcare Financial Management Association, Online Glossary)
MSN is Medical Billing
Contact us today and discover more about our billing services.
Charge Capture
Do you know that unbilled charges are one of the biggest areas of lost revenue for physicians? And with the continued pressure on physician reimbursement, the last thing you want is to be providing your services for free. MSN employs more people to make sure all client charges are captured, verified against source logs (such as exam schedules or dictations), and billed out. Every day.
Documentation. Physician Education. Coding.
The most effective billing begins with the pathologist and accurate documentation of the services rendered. MSN’s program of ongoing physician education keeps our pathology clients current with clinical and regulatory requirements. The result is more accurate and compliant coding, and improved collections.
Denial Mitigation
Before we submit a client’s claims for services, we ensure they’re error-free and can be accepted for payment – thereby reducing the potential for payer denials.
Accounts Receivable Control
MSN actively works on the accounts receivable (the bills that have been sent out but not yet paid). Some billing companies simply run automated processes that get much of the AR paid and then write off the rest to bad debt. Rather than allowing charges to drift off and become old unresolved debt, MSN’s AR experts work to uncover why something is not being paid. This costs more than an automated process, but it’s part of MSN’s investment to do the right thing to achieve the best results for clients.
Balance of People and Technology
MSN knows that a balance of people and technology is needed for effective billing. Our billing technology is designed specifically for Pathology. And our company invests more in expert people to work with payers, identifying and resolving root cause issues that affect payment for your services.
Patient Access
High deductible healthcare plans mean healthcare consumers are now the largest payer group for Pathology services. Patients need multiple ways to access and pay their bills. MSN offers efficient tools for effective billing through e-statements/mail, an online patient portal with live chat, call centers with auto payment options and in-person operators, and consumer access from smart phone devices.
Communication
What a physician is paid changes almost every day in healthcare. That’s why MSN constantly updates our clients on all issues and topics affecting reimbursement. And we educate staff at partner facilities where processes and policies can impact the ultimate resolution of Pathology charges.
“I would highly recommend MSN for medical billing services. Their professionalism and attention to detail is phenomenal. All personnel are courteous, helpful, knowledgable, with excellent customer service. Accounts Receivable have increased with very good follow-up on unpaid claims. MSN has given me peace of mind.”