MSN's Click 2 Pay
Self Service Patient Portal
MSN’s self-service patient portal, Click 2 Pay makes it easy for you to pay your outstanding bills (either in full or in part), view past statements, and manage electronic communication subscriptions.
How Click 2 Pay Helps You as a Patient
Click 2 Pay is a way for MSN to provide outstanding customer service to support you as a patient. It connects you directly with MSN’s extensive industry expertise and proactive communications, ensuring a seamless and informed experience.
How Does Click 2 Pay Work?
As a patient, you can access MSN's Click 2 Pay services via email or text. These messages you receive will include a link to MSN's Click 2 Pay portal allowing you to:
- View your statement
- Pay for your service
- Modify your information
- Unsubscribe or opt out of digital communication
Your initial statement is emailed
Text
If your payment has not been received, you will receive a statement via text message
If no payment has been received, a paper statement is mailed to you
MSN is Ready to Assist You With Completing your payment smoothly
Answering Patients' Most Asked Questions about MSN Billing
To update your mailing address, navigate to the Patient tab located in the upper-right corner of the Click2Pay portal.
You can update your insurance details under the Patient tab in the upper-right corner of the Click2Pay portal.
Your insurance response information is available on your statement, which can be accessed under the Statement tab in the upper-right corner of the Click2Pay portal.
To check the status of your refund, please contact our customer service team via chat or email.
If you believe you have already paid, please reach out to a customer service representative via chat or email on the Click2Pay portal for assistance.
We use an advanced notification system to provide your statement electronically, allowing you to view and pay your balance promptly.
To unsubscribe from email notifications or opt out of text messages, visit the Patient tab in the Click2Pay portal and update your communication preferences.
We Value Your Feedback
Your voice matters. At MSN Healthcare, we’re committed to providing the best possible service — and that starts with listening to you.
If you recently paid your bill through Click2Pay or worked with one of our Agents, please take a moment to complete a short survey about your experience. It only takes a few minutes, and your feedback helps us improve how we support patients like you every day.
Your responses are confidential, and your honesty is greatly appreciated.