Provider Relief Fund Reporting
A Team Effort
By: Pat Kroken
Reporting Challenges
It presented a reporting challenge. Practices receiving more than $10,000 in Provider Relief Funds (PRF) from the Health Resources and Services Administration (HRSA) in the first quarter of 2020 were required to report the use of funds by September 30, 2021 to comply with terms outlined in a mandatory attestation. Information had to be entered in a designated portal and the steps were not intuitive.
The Problem
The problem? MSN clients would need to provide certain billing data, classified in a way that it would not be possible for them to prepare based on standard reporting formats.
Nicole Palmer, CPA, FRBMA and MSN Vice President of Practice Management/Consulting Services teamed up with Joe Seale, CMA, CFE and MSN Director of Pathology to address the problem.
They reviewed the detailed reporting requirements and built a custom report that classified collections into categories specifically required by the PRF reporting portal.
Seale took the extra step of formatting an Excel worksheet, including an option to add “other income” for revenue not included in the scope of MSN billing. Once information was entered, the worksheet calculated losses by quarter.
The Solution
Clients then received the following from MSN:
- Worksheet containing:
- Collections by HRSA designated categories, broken out quarterly
- Distinct procedure counts by site/by quarter
- Documentation of HHS deposits
- Copy of W9 (for billing address)
- A copy of an MSN Alert providing guidance regarding how to access the HRSA portal, including links to resources
How did MSN clients feel?
The information you sent me for the PRF reporting portal was FABULOUS!!!!! That helped me so much and took off most of the stress for completing the portal information.
The format was perfect, it was simple data entry for me. Thank you, MSN and everyone that created that spreadsheet, you made my life easy when I see others are struggling.
Having MSN as a partner has been the best decision we made and you continue to impress us on your commitment to your clients.
Thanks again for everything! Virtual hugs to everyone.”
Kim Asher
Chief Operating Officer
Memphis Radiological PC
Prior to joining MSN Healthcare Solutions as Director of Education and Corporate Communications, Pat Kroken had nearly 30 years of experience in radiology management as both a practice manager and consultant to radiology groups, billing companies, software vendors and hospital radiology departments.
Pat has had more than 200 articles published, is a regular contributor to the Radiology Business Management Association (RBMA) Bulletin and a frequent speaker on practice management topics. She served two terms as President of the RBMA, is Editorial Advisor for the national RBMA publication, The Bulletin, and represented the “business side of radiology” as RBMA Liaison to the Radiological Society of North America (RSNA) Associated Sciences Consortium for 7 years.
