We live in a world where technology can make or break a business. MSN has invested and reinvested in new technology, assuring our clients are provided with forward-thinking, innovative tools that will help leverage the success of their business:

Electronic Dashboards

Many physicians and their managers are visually oriented individuals and MSN’s technology offers customized electronic dashboards to provide “at-a-glance” representations of important benchmarks and measures at any given time.


In the world of higher deductibles and a growing self-pay financial class, it is more important than ever to provide a convenient tool for patients to quickly and easily pay their bill. The iPay functionality is a web-based area for MSN Clients’ patients to securely make payments at any time using a credit card. It also allows the patients to chat live with MSN representatives and/or e-mail MSN directly from the website. Giving patients multiple avenues to interact with MSN allows for even greater opportunity to collect your money.

MSN Web Portals

Many companies use tools like email to send out password-protected documentation issues, and financial reports to physicians or groups. As always, MSN was looking for a better, more secure way to deliver this critical information. In 2009, MSN implemented the MSN Web Portal. The Web Portal will allow MSN administration to communicate and exchange patient reports, documentation issues, financial reports and more with each physician or group. All of this is accomplished securely without compromising any personal information. Our clients are provided login and password to access their folder on the portal so that they are able able to login at their convenience and retrieve the reports and other information.

Real Time Reporting

Access to information is a necessity in today’s competitive and financially challenging healthcare environment. The ability to request and receive information in a timely manner becomes critical when having to make the business decisions needed to ensure that your practice thrives. You should not have to wait until the end of a month, week or even day to be able to see and manipulate your practice’s data. MSN’s technology employs Real-time reporting which gives you access to your current, updated data at any time.

MSN utilizes the Imagine Billing System developed by Technology Partners, Inc (TPI) of Charlotte, NC. MSN has worked closely with TPI since 2005 to help in the creation and evolution of what is known to be one of the leading billing products on the market. The software combines into one product all of the necessary tools that used to require the integration of multiple systems. It utilizes a relational database and provides real time data access. The result is an ultra-efficient tool that MSN has been able to leverage to enable quicker startups, more electronic processes and therefore quicker turnaround of A/R. The reporting tools included allow a level of visibility to and understanding of Clients’ data that enables educated management decisions and analysis.